More than one tech savvy employee greeted me as I entered my local APPLE store to clear up a matter on a returned iPad cover. Man! I LOVE this store! Its so bright and there’s electrifying energy in the air, the products all laid out with lots of empty space in between them so you can actually see them and touch them. I felt suddenly happy as I made my complaint and the young clerk, looked me in the eyes and said, so sincerely, “Don’t worry. We’ll take care of it. Let…